ACCESSIBILITY STATEMENT
Kazar Group S.A. informs that it undertakes actions aimed at ensuring the accessibility of its products and services in accordance with the provisions of the Act of 26 April 2024 on ensuring the fulfilment of accessibility requirements for certain products and services by economic operators.
This statement has been prepared pursuant to Article 32 of the above-mentioned Act and applies to the website eu.kazar.com operated by Kazar Group S.A., as well as to the services offered through it.
ACCESSIBILITY STATUS
As of 22.12.2025:
Interoperability with assistive technologies:
| User category | Assistive technology | Interoperability | Key non-compliances |
|---|---|---|---|
| Blind / visually impaired users | NVDA, JAWS, VoiceOver, TalkBack, braille | Partially compatible | Missing field labels, missing alternative text, illogical tab order, missing error messages |
| Deaf users | Subtitles, audio description, PJM | Not compatible | No video subtitles; no audio description; no PJM interpreter |
| Users with motor impairments | Keyboard, switches, voice control | Partially compatible | Pop-ups and forms do not support keyboard operation, small buttons, missing aria-label aria-label (invisible description of a button, link or form field so that screen readers can read it correctly) |
| Users with intellectual disabilities | TTS, simplified modes, AAC | Partially compatible | Marketing-oriented language, lack of simple instructions and labels, complex filters |
The website eu.kazar.com and the services offered meet some of the digital accessibility requirements in accordance with selected WCAG 2.1 criteria (Web Content Accessibility Guidelines (WCAG) 2.1), including:
- Perceivable
(WCAG 2.1 CRITERION) Description of features
- (1.4.1) Use of color: Page elements do not rely solely on color – information is also conveyed in other ways. This ensures that content is understandable for users with color vision deficiencies.
- (1.4.3) Contrast (minimum): Color contrast is selected so that text and elements are sufficiently readable on various backgrounds, improving accessibility for users with visual impairments.
- (1.4.10) Reflow: The website is responsive and adapts to different screen sizes. It can be used on both desktop computers and mobile devices.
- (1.4.11) Non-text contrast: Buttons, icons and other graphical elements have sufficient contrast, making them clearly visible and understandable.
- (1.4.12) Text spacing: Appropriate spacing between lines and paragraphs has been applied to ensure text is readable and easy to follow.
- Operable
(WCAG 2.1 CRITERION) Description of features
- (2.4.6) Headings and labels: The structure of headings and form labels is clear and in the correct order. Headings and labels describe the topic or purpose of the content, improving readability.
- (2.4.6) Headings and labels: The structure of headings and form labels is clear and in the correct order. Headings and labels describe the topic or purpose of the content, improving readability.
- Understandable
(WCAG 2.1 CRITERION) Description of features
- (3.1.1) Language of page: The page language is defined so that screen readers know which language to use when reading content.
- (3.1.2) Language of parts: Where elements in another language appear within the text, appropriate language markings have been added so that assistive technologies can read the content correctly.
- (3.2.2) On input: Elements such as filters or sorting are activated only after clicking a button, not automatically when selecting a field, giving users full control over form behavior.
- (3.2.3) Consistent navigation: Navigation behavior is consistent across the website – similar elements always behave in the same way.
- (3.2.4) Consistent identification: Buttons and their descriptions are consistent – the same names and messages are used for the same functions, preventing user confusion.
- (3.3.1) Error identification: Forms display clear error messages, informing users which fields require correction.
- (3.3.2) Labels or instructions: Clear labels and instructions are provided for form fields so users know what data should be entered.
ALTERNATIVE MEANS OF ACCESS TO SERVICES
The customer may purchase goods from the online store assortment by placing an Order. Orders may be placed twenty-four hours a day, seven days a week via the online store website https://eu.kazar.com/ as well as by placing an Order via the Customer Service hotline.
CUSTOMER SERVICE
+48 16 677 60 00
(charge as for a standard telephone call, in accordance with the tariff package of the operator whose services you use).
- Monday – Friday: from 8:00 to 20:00
- Saturday – Sunday: from 10:00 to 18:00
MONITORING AND UPDATES
Kazar analyses the possibility of implementing additional solutions to improve accessibility. The analysis is carried out at least once a year.
COMPLAINT
The consumer has the right to submit a complaint to Kazar regarding the failure to ensure compliance with accessibility requirements by the website eu.kazar.com, hereinafter referred to as a “complaint”.
The complaint must include: the consumer’s first and last name; 2) a correspondence address, email address or telephone number with an indication of the preferred method of contact; 3) an indication of the service to which the complaint relates; 4) an indication of the accessibility requirement that the service does not meet, together with a request to ensure its fulfilment by the economic operator
The complaint should be submitted
- in writing, to the postal address: Kazar Group S.A.
Lwowska 172
37-700 Przemyśl - orally – by calling the Customer Service phone number CUSTOMER SERVICE
Phone number: +48 16 677 60 00 (charge as for a standard telephone call, in accordance with the tariff package of the operator whose services you use).Monday – Friday: from 8:00 to 20:00
Saturday – Sunday: from 10:00 to 18:00
In accordance with Article 36(3) of the Act, complaints that do not meet the requirements set out in the Act will be left without consideration.
Date of last information update.
Date of publication of the statement: 22.12.2025
Date of last update: 22.12.2025
ACCESSIBILITY STATEMENT
Kazar Group S.A. informs that it undertakes actions aimed at ensuring the accessibility of its products and services in accordance with the provisions of the Act of 26 April 2024 on ensuring the fulfilment of accessibility requirements for certain products and services by economic operators.
This statement has been prepared pursuant to Article 32 of the above-mentioned Act and applies to the website eu.kazar.com operated by Kazar Group S.A., as well as to the services offered through it.
ACCESSIBILITY STATUS
As of 22.12.2025:
Interoperability with assistive technologies:
| User category | Assistive technology | Interoperability | Key non-compliances |
|---|---|---|---|
| Blind / visually impaired users | NVDA, JAWS, VoiceOver, TalkBack, braille | Partially compatible | Missing field labels, missing alternative text, illogical tab order, missing error messages |
| Deaf users | Subtitles, audio description, PJM | Not compatible | No video subtitles; no audio description; no PJM interpreter |
| Users with motor impairments | Keyboard, switches, voice control | Partially compatible | Pop-ups and forms do not support keyboard operation, small buttons, missing aria-label aria-label (invisible description of a button, link or form field so that screen readers can read it correctly) |
| Users with intellectual disabilities | TTS, simplified modes, AAC | Partially compatible | Marketing-oriented language, lack of simple instructions and labels, complex filters |
The website eu.kazar.com and the services offered meet some of the digital accessibility requirements in accordance with selected WCAG 2.1 criteria (Web Content Accessibility Guidelines (WCAG) 2.1), including:
- Perceivable
(WCAG 2.1 CRITERION) Description of features
- (1.4.1) Use of color: Page elements do not rely solely on color – information is also conveyed in other ways. This ensures that content is understandable for users with color vision deficiencies.
- (1.4.3) Contrast (minimum): Color contrast is selected so that text and elements are sufficiently readable on various backgrounds, improving accessibility for users with visual impairments.
- (1.4.10) Reflow: The website is responsive and adapts to different screen sizes. It can be used on both desktop computers and mobile devices.
- (1.4.11) Non-text contrast: Buttons, icons and other graphical elements have sufficient contrast, making them clearly visible and understandable.
- (1.4.12) Text spacing: Appropriate spacing between lines and paragraphs has been applied to ensure text is readable and easy to follow.
- Operable
(WCAG 2.1 CRITERION) Description of features
- (2.4.6) Headings and labels: The structure of headings and form labels is clear and in the correct order. Headings and labels describe the topic or purpose of the content, improving readability.
- (2.4.6) Headings and labels: The structure of headings and form labels is clear and in the correct order. Headings and labels describe the topic or purpose of the content, improving readability.
- Understandable
(WCAG 2.1 CRITERION) Description of features
- (3.1.1) Language of page: The page language is defined so that screen readers know which language to use when reading content.
- (3.1.2) Language of parts: Where elements in another language appear within the text, appropriate language markings have been added so that assistive technologies can read the content correctly.
- (3.2.2) On input: Elements such as filters or sorting are activated only after clicking a button, not automatically when selecting a field, giving users full control over form behavior.
- (3.2.3) Consistent navigation: Navigation behavior is consistent across the website – similar elements always behave in the same way.
- (3.2.4) Consistent identification: Buttons and their descriptions are consistent – the same names and messages are used for the same functions, preventing user confusion.
- (3.3.1) Error identification: Forms display clear error messages, informing users which fields require correction.
- (3.3.2) Labels or instructions: Clear labels and instructions are provided for form fields so users know what data should be entered.
ALTERNATIVE MEANS OF ACCESS TO SERVICES
The customer may purchase goods from the online store assortment by placing an Order. Orders may be placed twenty-four hours a day, seven days a week via the online store website https://eu.kazar.com/ as well as by placing an Order via the Customer Service hotline.
CUSTOMER SERVICE
+48 16 677 60 00
(charge as for a standard telephone call, in accordance with the tariff package of the operator whose services you use).
- Monday – Friday: from 8:00 to 20:00
- Saturday – Sunday: from 10:00 to 18:00
MONITORING AND UPDATES
Kazar analyses the possibility of implementing additional solutions to improve accessibility. The analysis is carried out at least once a year.
COMPLAINT
The consumer has the right to submit a complaint to Kazar regarding the failure to ensure compliance with accessibility requirements by the website eu.kazar.com, hereinafter referred to as a “complaint”.
The complaint must include: the consumer’s first and last name; 2) a correspondence address, email address or telephone number with an indication of the preferred method of contact; 3) an indication of the service to which the complaint relates; 4) an indication of the accessibility requirement that the service does not meet, together with a request to ensure its fulfilment by the economic operator
The complaint should be submitted
- in writing, to the postal address: Kazar Group S.A.
Lwowska 172
37-700 Przemyśl - orally – by calling the Customer Service phone number CUSTOMER SERVICE
Phone number: +48 16 677 60 00 (charge as for a standard telephone call, in accordance with the tariff package of the operator whose services you use).Monday – Friday: from 8:00 to 20:00
Saturday – Sunday: from 10:00 to 18:00
In accordance with Article 36(3) of the Act, complaints that do not meet the requirements set out in the Act will be left without consideration.
Date of last information update.
Date of publication of the statement: 22.12.2025
Date of last update: 22.12.2025